Frequently Asked Questions

CONNEQT is a software-as-a-service (SaaS) platform that bridges attorneys with medical providers nationwide.

CONNEQT integrates with systems offering an open API, allowing information to flow directly into existing systems. This reduces manual work, accelerates task completion, and helps teams operate more efficiently.

Yes, CONNEQT is 100% HIPAA compliant.

CONNEQT currently has an active integration with Filevine and is working on additional integrations.

If your system is not currently listed, you can submit an integration request through our website:
https://conneqt.care/integrations/

CONNEQT differentiates itself in several ways:

• No involvement in billing: CONNEQT does not get involved in medical billing.
• Attorney-driven development: Our platform has been developed based on extensive feedback from attorneys over nearly eight years.
• Dedicated administrative support: We have a full administrative team that assists attorneys and providers throughout the patient care journey.
• Automation with human support: Our system is fully automated, with an administrative team available as a safety net.
• Continuous development: We actively improve our platform based on user feedback.
• Nationwide service: CONNEQT serves law firms and medical providers across the country.

No. CONNEQT does not charge for additional users or seats on an existing account.

This applies to both law firms and medical providers with an active account.

CONNEQT generates revenue through subscription fees paid by medical providers to participate in the CONNEQT directory.

Law firms use the platform for free.

CONNEQT currently offers 750+ medical provider locations throughout the United States.

Our vetting process begins long before a provider joins CONNEQT.

We verify that providers:

• Treat accident patients.
• Accept insurance and/or liens, depending on the state.
• Regularly work with law firms.
• Have relevant experience in their specialty.

Additionally, we:

• Conduct background checks on businesses.
• Review doctors for disciplinary actions.
• Check business reviews.
• Review facility photos and locations.
• Onboard all providers to our software before they become active in the directory.

Our goal is to maintain a network of qualified providers experienced in working with personal injury patients and law firms.

Yes! CONNEQT is 100% free for law firms.

There are no subscription fees for law firms to use the platform.

Absolutely!

You can use CONNEQT as much or as little as you wish. There are no minimum usage requirements, and it costs law firms nothing.

Law firms and their staff may only access the medical directory once they have created and activated their CONNEQT account.

The directory allows law firms to explore available medical providers and locations.

Through the CONNEQT portal.

Once a patient is submitted:

1. The provider receives an email notification.
2. The case appears in real time on the provider's CONNEQT dashboard.
3. The provider can access the referral information through their account.

No. CONNEQT is a software platform and does not market directly to injured victims or independently generate unattached patients.

CONNEQT facilitates communication and information exchange between law firms and medical providers.

Typically, patients are scheduled through CONNEQT by attorneys, attorney staff, medical providers, or their staff.

Nothing! There are no additional charges for adding users to an existing CONNEQT account.

CONNEQT maintains a vetted medical provider directory with locations throughout the United States.

Provider names and specific directory information are not publicly disclosed to individuals who do not have a CONNEQT account.

If you represent a law firm and would like to explore our provider network, please book a quick demonstration. Our team can help you get access to the directory.

CONNEQT is 100% free for law firms!

The number of provider locations varies by state.

To view the available providers and locations in your state, please book a quick demonstration. Our team can provide access to the directory so you can explore the network.

Access is completely free for law firms.

Referrals are submitted by attorneys or their staff through the online CONNEQT portal.

Once submitted:

1. The medical provider receives an email notification.
2. The case appears in real time on the provider's CONNEQT dashboard.
3. The provider can access the referral information through their account.

CONNEQT does not send patients - CONNEQT is just a means of transferring information and communications. If you have questions about how we work with medical providers, feel free to call us at (954) 636-4305.

Medical providers interested in joining CONNEQT must speak directly with our team to discuss subscription terms, pricing, and cancellation policies. Typical contracts are 12-month terms.

Subscription pricing is custom.

Please book a discovery call or contact our team directly:

• Call: (954) 636-4305
• Text: 786-448-8716
• Email: [email protected]

Subscription pricing varies depending on the provider's location.

Pricing is not publicly disclosed and must be discussed directly with our team.

We would love to have you join our network!

Please book a discovery call through our website or contact us directly:
https://conneqt.care/
Phone: (954) 636-4305
Text: 786-448-8716

CONNEQT is a software platform, not a patient generation or marketing service.

Our platform provides the technology to facilitate communication, referrals, and information exchange between attorneys and medical providers.

We cannot guarantee a specific number of referrals or patients.

For additional questions about our medical provider program, please contact our team at (954) 636-4305 or 786-448-8716.

Follow these steps to reset your CONNEQT password:

1. Navigate to the CONNEQT login page.
2. Enter your username (the email address associated with your account).
3. Click Reset Password.
4. You will receive a password reset email.
5. Open the email and click the provided portal link.
6. Click Reset Password.
7. Enter and confirm your new password.
8. Click Change Password to complete the process.

If you do not receive the password reset email or experience difficulties, please contact our team:
Text: 786-448-8716
Call: (954) 756-6788